Setting up Cloud CRM Solution for Student Registration, Certification and Training Provider Accreditation
Further to all the hard work and effort put in by BH Associates in relation to this important project, we wanted to write formally to you to thank you and your team for all your help and assistance over the past year.
We felt it appropriate to write formally to BH Associates to thank you for ‘going the extra mile’ in terms of customer service, listening to our needs and being flexible when we needed to alter and improve the end product. We have been consistently impressed with your attention to detail and also the way in which time was spent with the CILT Ireland team to understand their own challenges/issues with the previous process and how the new database solution could help to provide much a robust quality control and management system.
We were also very pleased with your attention to detail, and in terms of the after-care service and the ability to deal with further enhancements and modifications we have also been delighted with your responsiveness. I am sure our Dublin team will echo our feelings on your quality of service and we look forward to working with you on an ongoing basis.
Once again many thanks to you and BH Associates for delivering this key project.