Quality of Service to JMC

“B.H. Associates have been providing JMC with Traffic Management and Customs Systems services and support for over 5 years. During that time, they have proven themselves to be a trusted and valued partner to our business. We have grown together over the years and we have benefitted from their support, professionalism and expertise.

As a 24-hour operation it is important to us to know that when we need them B.H. will be there. We can rely on the fact that, if our systems falter, B.H. will answer the call and will do whatever has to be done to get us operational again.

I would have no hesitation in recommending B.H. Associates to any company looking for Traffic Management or Customs solutions who will be there when you need them, who are willing to listen and understand your needs and who are focused on developing long-term mutually beneficial partnerships.”

“IFMS is a big benefit to us, it is easy to use, very user friendly, and using the extensive reports we have up to date Management information at our fingertips.

Having looked at all the systems in the market place and with the after sales support provided by the dedicated staff of BH Associates Ltd., IFMS is the best product on the market by far.”

“We have found the IFMS System provided by BH Associates to be a very adaptable and scalable system, which fits in well with our high volume automated customs clearance processes. This was an important deciding factor in choosing BH Associates. As the various ECustoms initiatives  continue to evolve, we are confident that BH Associates can continue providing us with expert customised solutions and technical advice on new ECustoms projects that are coming down the line.”

“Since implementing the online transport solution from BH Associates, BLS have enhanced our service offering to our subcontractors and clients with real time information.
This has improved transparency in the supply chain for both our subcontractors and clients, without having to duplicate data entry for BLS. It is a Win/Win scenario.”

“In a fast changing environment where traceability is all important we have found BH software to be top class.
BH’s professionalism and responsive approach to service, allied to their modern technologies has been key to the growth of our business.
BH have allowed us modify they way in which we think and conduct our business. This has played an important role in cost reduction for our business.
We view our business relationship with BH of critical importance and would have no hesitation in recommending BH Associates Ltd to potential clients.”

“Now more than ever, managing your business costs is essential. Vehicle running costs are on the increase while margins continue to drop. Enhanced regulation and in particular Visa requirements, driver training, CPC, and load safety are paramount.
We required a total solution to provide visibility, control and to ensure compliance to meet our legal requirements.  BH Associates Fleet Management System captures comprehensive information on key costs such as Fuel, maintenance, tax and insurance. Drivers can upload daily vehicle checks via PDA’s each morning so managers have information at hand in real time to make decisions and provide solutions. At the touch of a button we know when vehicles require service or tax renewal is due.  Used in conjunction with BH Associates Transport Management System (IFMS) we have complete revenue versus cost analysis over any specified period
The fleet management system has proven to be an indispensable tool and an asset to the business.”

“As a manufacturing company that has grown consistently over the years, we found ourselves using software systems to control stock and distribution, ordering and manufacturing that were outdated and lacking integration. This was holding us back as a company, so we sought a software company that could offer a solution to our situation. We were introduced to BH Associates and the initial meeting was to seek a solution to our warehouse and inventory short comings.
However it quickly became apparent that BH Associates could offer an overall solution including a manufacturing solution linked to a WMS module that they had developed. Whilst hesitant at first, we were very impressed by the “we can do that” attitude of BH Associates and by the way this has been implemented, including the smooth transition to their software. BH Associates are evidently proud of their solution, and from progress to date, I can see why. We have been particularly impressed by their openness to changing their system to suit our particular requirements.  We have no issue in recommending BH Associates as a provider of this type of software solution.”

“Linking up again with B.H. Associates has been a key strategic marketing plan to enhance our Logistic Profile in how we present our brand name in Ireland . The improved B.H. Associates IFMS management system has streamlined our Marketing Quotation System in Ireland to identify and quantify our business potential.

Thank you Mike and your Team for the continued support.”

Setting up Cloud CRM Solution for Student Registration, Certification and Training Provider Accreditation

Further to all the hard work and effort put in by BH Associates in relation to this important project, we wanted to write formally to you to thank you and your team for all your help and assistance over the past year.
We felt it appropriate to write formally to BH Associates to thank you for ‘going the extra mile’ in terms of customer service, listening to our needs and being flexible when we needed to alter and improve the end product. We have been consistently impressed with your attention to detail and also the way in which time was spent with the CILT Ireland team to understand their own challenges/issues with the previous process and how the new database solution could help to provide much a robust quality control and management system.
We were also very pleased with your attention to detail, and in terms of the after-care service and the ability to deal with further enhancements and modifications we have also been delighted with your responsiveness. I am sure our Dublin team will echo our feelings on your quality of service and we look forward to working with you on an ongoing basis.

Once again many thanks to you and BH Associates for delivering this key project.

Kindest Regards
Yours sincerely